✅ FAQ – Frequently Asked Questions

1. What makes OUEST snacks different?

OUEST offers premium, Asian-inspired snacks crafted with real fruit, nuts, and creamy nougat. Our treats are portion-packed for convenience, travel-friendly, and made without unnecessary additives—just bold flavor and natural goodness.

2. Do you ship worldwide?

Yes,we are provide worldwide shipping, with fast and trackable delivery via trusted carriers.

3. How are your snacks packaged?

Each product is packaged in small quantities to ensure freshness and portability. Most items come in sets (e.g. 3 packs x 50g for dried fruits; 3 packs x 100g for nougat custards). Perfect for lunch boxes, travel, office snacks, or gifting.

4. Are your snacks suitable for kids?

Yes! Our snacks are great for both adults and kids. They’re made with quality ingredients, not too sweet, and ideal for school snacks or after-school treats. Always check allergen info if your child has sensitivities.

5. Do your snacks contain allergens?

Yes, some products may contain or be processed in facilities that handle milk, nuts (e.g. pecans, pistachios), mango, or soy. Please refer to each product’s ingredient list and allergen warning for full details.

6. Are your fruit snacks sugar-free?

No. Our dried fruits contain added sugar to enhance taste and shelf life. However, we ensure controlled sweetness and avoid artificial preservatives or colors.

7. What is the shelf life of your products?

Most snacks have a shelf life of 6 to 12 months depending on the type. Please check the individual packaging for expiration dates. Store in a cool, dry place.

8. Can I buy wholesale or bulk?

Yes! If you're interested in bulk orders, corporate gifting, or reseller partnerships, please contact us via email at info@ouesttech.com or use our Wholesale Inquiry page.

9. Do you accept returns or refunds?

For safety and hygiene, we do not accept returns on food items. If your package arrives damaged or you received the wrong item, please contact us within 7 days and we'll be happy to assist.

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